Privacy Policy

Last updated: March 18, 2026

RABA DCMS ("we", "our", or "the System") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RABA Debt Collector Management System.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Account login credentials
• Debtor and collector records entered into the system
• Payment and transaction data
• System usage logs and activity history

2. How We Use Your Information

Your information is used to:

• Operate and manage the DCMS platform
• Track debts, collections, and payments
• Generate reports and analytics
• Improve system security and performance
• Comply with legal and regulatory obligations

3. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Access to sensitive data is restricted to authorized users only.

4. Data Sharing and Disclosure

We do not sell or rent personal data. Information may only be shared:

• With authorized system administrators
• When required by law or court order
• To protect system integrity or prevent fraud

5. Data Retention

Data is retained only for as long as necessary to fulfill operational, legal, and reporting requirements. When no longer required, data is securely deleted or anonymized.

6. User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and for all activities performed under their account.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion where legally permissible

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Information

For privacy-related inquiries, please contact:

RABA Technologies
Email: support@rabadcms.com